Ordering

How to order online?

Simply email sales.excelcomputers@gmail.com or SMS 0345 3068083 or 0333 3563528 we will send you Perform invoice and hold your desired product for 24 hours. You will be advised through this invoice to pay mentioned amount in advance.

How can I get delivery at my door step?

Upon payment confirmation from our accounts department, we will deliver goods to courier, normally it takes 1-2 working days to deliver by courier at your doorstep.

What are shipping charges?

These charges are applicable from our work place to your door step. Shipping charges may vary subject to your address, product weight and volume..

How can I buy my desired product by personal visit?

We have few office in Karachi and Islamabad, where you can visit personally and choose your desired product, order or buy. Payment through cash or credit card accepted.

Warranty

What are the warranty terms?

Warranty terms can be seen here.

How can I submit warranty claim?

Send your faulty unit to our customer support centers in Karachi or Islamabad, which ever suits you through courier or personally along with original purchase invoice. We will check it and if found faulty we will forward it to supplier/manufacturer for further process.

It means our customer support representative is not satisfied that the fault is appeared by manufacturing reason or it seems that the unit is damaged/burn. In this case warranty may be given by confirmation of supplier/manufacturer which may take 45-60days in acceptance or rejection or may chargeable.

Once unit will be repaired or replaced by supplier/manufacturer we will let you know by sending sms to the number provided by you. In case you didn't receive sms for a long time you can call/sms / email by giving your warranty receipt number.